Customer Notification

NOTE: Your phone number will be used as your ACCOUNT ID in Back Talk's internal accounting system, so please do not put an email in that field when registering or placing a new order. We use your phone number to find you in our system now and in the future and will only contact you should there be any questions on your order. 

Billing Addresses will be approved through an "AVS-Address Verification System" for your purchase to go through. By that we mean the BILLING NAME/ADDRESS you enter needs to match exactly to what is on your credit card. Your address will not be visible on your Credit Cards, so make sure you know this information before placing your order. 

If you do receive an "AVS" error, double-check for any typos in any field or the address you entered is not correct. It may be that you need to enter the Doctor's personal address and not the clinic address. 


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Please complete the form below to request an RMA number.

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